Returns & Exchanges
We want you to be completely satisfied with your purchase; therefore, DKNY offers easy returns on unworn, unwashed merchandise with original tags attached within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid UPS shipping label provided at the end of the return process to ensure your package is tracked.
Pack Your Items
Place the items in their original packaging, include the packing slip, and securely seal the box before attaching the return shipping label.
Drop Off and Refund
Drop your package at any authorized UPS location; once received and inspected, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing